Warranty & Liability

This page summarises the warranties and protections that apply to residential building work carried out by Jcway Pty Ltd.

1. Statutory warranties (NSW)

Under the Home Building Act 1989 (NSW), residential building work carries statutory warranties, including that work is done with due care and skill, in accordance with plans and specifications, with suitable and new materials, and in compliance with the law. These warranties apply for the periods set out in the Act (generally 6 years for major defects and 2 years for other defects, from completion).

2. Home warranty insurance

Where required by law, home building compensation (warranty) insurance is arranged before work starts or a deposit is taken. Details will be provided in your contract.

3. Defects

If you identify a defect, notify us in writing promptly with a description and photos. We will inspect and, where the defect is covered, rectify it within a reasonable time.

4. Exclusions

Warranties do not cover fair wear and tear, damage from misuse or lack of maintenance, work by others, or changes made without our written agreement, except to the extent the law provides otherwise.

5. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page limits those guarantees.

6. Contact

Jcway Pty Ltd (ACN 687 125 275, ABN 97 687 125 275)
42 Fegan St, West Wallsend NSW 2286, Australia
Email: [email protected]
Phone: +61 435 159 275